{
  "requestor_name": "Makenzie Young",
  "phone": "(270) 780-4086",
  "email": "myoung@icastinc.com",
  "date_of_request": "2026-08-17",
  "location": "Production Restroom",
  "building": "Main Plant",
  "man_hole": "",
  "equipment": "",
  "description": "The sink in the restroom is overflowing and there is a toilet continuously running. Jayson Smith was responding to this but I wanted to make sure I put a ticket in.",
  "issue_type": [
    "Custodial"
  ],
  "issue_type_other": "",
  "best_times": "",
  "desired_completion_date": "2026-08-17",
  "urgency": "Low",
  "rts_required": false,
  "rts_departments": {
    "maintenance": false,
    "operations": false,
    "safety": false,
    "quality": false
  },
  "_wor_type": "maintenance",
  "_wor_number": 316,
  "_notify": {
    "enabled": true,
    "requestor_name": "Makenzie Young",
    "requestor_email": "myoung@icastinc.com",
    "email": "myoung@icastinc.com",
    "disabled_by_admin": false
  }
}